2024 IMPORTANT INFORMATION
If you have Gift Vouchers, call us on 01286 870 223 to book your tickets.
Customers who are confined to a wheelchair will need to contact us directly to book as we can only carry 1 wheelchair on each service subject to availability. Please note we are unable to carry electric wheelchairs.
Assistance animals are allowed on our trains.
Children who are 2 or under may travel for free on the understanding they sit on an adult's knee who is travelling (1 child to each adult).
Children under the age of 16 must be accompanied by an adult.
We accept all major credit and debit cards, except for American Express. Please note there is a £3.50 booking fee applied per transaction.
Tickets are non-refundable and non-transferable, please check our terms & conditions before you buy your tickets.